Frequently Asked Questions

The time needed to repair a boiler can vary depending on the issue at hand. A professional technician will be able to provide a better estimate once they have assessed the problem.

If you’re uncertain about the issue, there’s no need to worry. Simply describe what you can observe or hear coming from the boiler. We’ll handle the rest once we arrive.

We understand that our customers are not expected to be experts in boilers; otherwise, they wouldn’t require our assistance. Any information you can provide before our visit would be highly valuable and greatly appreciated.

Before we proceed, we aim to reach an agreement on a fixed price quote. However, if that isn’t feasible, our pricing operates on an hourly basis. We have a minimum charge for one hour and fixed rates for specific services.

Our prices are competitive in comparison to other boiler repair services in Ilford. Additionally, there’s no need to be concerned as we do not levy any additional fees for emergency call-outs!

A room thermostat is a device used to regulate the temperature of a room by controlling a heating system. It works by sensing the temperature of the room and then sending a signal to the heating system to turn on or off as needed.

A combi boiler, or combination boiler, is a type of boiler that combines both heating and hot water functions in a single unit. It differs from other types of boilers in that it does not require a separate hot water storage tank, making it more space-efficient and convenient for smaller homes.

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